84246892R DeNox Module- Product Improvement

84246892R DeNox Module- Product Improvement

Problem: Error codes and unit failure after functional tests and installation. Solution Date: 3/1/2024                Serial Number 240320001 Failure Mode: Unit failed after functional test after installation Root Cause: Reported failures with the Bosch-style filter...
84246892R DeNox Module- Product Improvement

504338098R Alternator- Product Improvement

Problem: Dead battery due to alternator not charging. Solution Date: In Review- final solution not found Failure Mode: Alternator not charging Root Cause: Brush wire gets frayed if the brush is allowed to extend beyond its original position. Wire becomes frayed until...
84246892R DeNox Module- Product Improvement

JR4076442 Fuel Pump- Product Improvement

Arrows are showing the fuel leak locations that were found during the investigation. Problem: Pump Leaking Failure Mode: Excessive Fuel Leakage Root Cause: Operators were not acheiving O.E. torque specifications at the joint between the head and outlets. Solution...
84246892R DeNox Module- Product Improvement

8097812R Cursor 9L- Product Improvement

Solution Date: 5/30/2018    Serial Number Break: 181500001  Failure Mode: Head Gasket Leaks Root Cause: Top deck surface finish was to rough or smooth along with potential peaks and valleys that were out of spec Improper RA or RZ surface finish specs and measuring...