Product Improvements
Find the most recently published product improvement updates listed here by publish date.
Cursor Engines – Product Improvement
Problem: Excessive smoke and poor performance. Solution Date: 7/1/2023 Serial Number Break: 231820001 Failure Mode: Coolant in the engine oil leading to a catastrophic failure. Root Cause: Top liner o-ring was not sealing properly....
5802855463R Denox 2.2+ Pump – Product Improvement
Solution Date: 9/10/2024 Serial Number Break: JB00042912, 242280043-242280242 Problem: Fault code 19077 active after replacing DEF supply module Root Cause: Factory is investigating the root cause. Solution: It is mandatory to replace...
47809628R AC Compressor- Product Improvement
Problem: Large Pully Wobble Solution Date: 7/10/2024 Serial Number Break: 16992769798 Failure Mode: Viable signs of damage when unpackaging included: The coil connecter was cracked or had other damage. The rear head shipping...
87676433R Cummins 9L Engines – Product Improvement
Solution Date: 4/9/2024 Serial Number Break: 241010001 Problem: The engine will develop a knock and/or rocker arm failures. Root Cause: Cam bushings were not properly aligned to allow proper oil flow to the rockers. Solution: Cam...
48096923R Joystick Lever- Product Improvement
Problem: Warranty returns due to a "broken" or "inoperative" lever. Solution Date 3/1/2021 Serial Number Break: 2106000001 Failure Mode: Failure of the bracket resulted in a joystick that would not function and would result in the...
84246892R DeNox Module- Product Improvement
Problem: Error codes and unit failure after functional tests and installation. Solution Date: 3/1/2024 Serial Number 240320001 Failure Mode: Unit failed after functional test after installation Root Cause: Reported failures...
504388542R Turbocharger- Product Improvement
Solution Date: 04/18/2024 Serial Number Break: 249727JT Failure Mode: Internal shaft failure Root Cause: Inconsistencies in reman turbine wheel Solution: All turbine wheels go through strenuous testing and if deviations are found it...
504338098R Alternator- Product Improvement
Problem: Dead battery due to alternator not charging. Solution Date: In Review- final solution not found Failure Mode: Alternator not charging Root Cause: Brush wire gets frayed if the brush is allowed to extend beyond its original...
JR4076442 Fuel Pump- Product Improvement
Arrows are showing the fuel leak locations that were found during the investigation.Problem: Pump Leaking Failure Mode: Excessive Fuel Leakage Root Cause: Operators were not acheiving O.E. torque specifications at the joint between the...
8097812R Cursor 9L- Product Improvement
Solution Date: 5/30/2018 Serial Number Break: 181500001 Failure Mode: Head Gasket Leaks Root Cause: Top deck surface finish was to rough or smooth along with potential peaks and valleys that were out of spec Improper RA or RZ surface...